Giving your customers a way to easily communicate with you is a vital part to operating a company. Phones are still the most common and most used form of communication in business today. Can your existing small business telephone service do more for your business?
Allowing your current small business phone service to do more for your company is all that a small business PBX service is about. Working with your current business phone service, a virtual small business PBX phone system greatly enhances your most simple form of communication.
A business PBX service makes your current small business phone service act like that of a large company. If you have ever called a bigger company that has an automated telephone system that greets you and lets you choose an employee or department to be connected with, then you know exactly what a small business PBX will do for your company.
Utilizing your current phone lines, a small business PBX gives you either a local or toll-free phone number that serves as your business’ primary phone number. Once a person calls this phone number, they are greeted by your auto attendant and given the choice of where their call should be directed.
You have full and complete control of incoming phone calls routing. You can set up your small business PBX can route incoming calls to any telephone, at any location. This means that you can be vacationing in France and receive customer phone calls on your cell phone.
With plans starting at under $10 per month, you have to have a small business PBX service for your small business. The largest business PBX providers are RingCentral and GotVmail. Our evaluation shows RingCentral to be the better service, as it offers the best set of features with comparable pricing and an absolutely free 30-day trial.
From powerful call-forwarding features, to ACD call queuing ability, to online faxing, a small business PBX really brings tremendous value to your existing business phone service.
In conclusion, if your small business relies on the phone to conduct business (and just about all businesses do), then you need a small business PBX system. You will be amazed at how much one of these communication services can change your existing small business telephone system.
